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The purpose of this statement is to inform users of this website what information is collected about them when they visit this site, how this information is used and if it is disclosed.

Discreet Billing and Packaging

When customers pay by debit or credit card there may be a concern that the billing reference on the bank or card statement would cause an issue. Here at Spy Equipment UK, we understand that many customers may want to purchase with discretion, so the Name appearing next to the transaction will be Intellisphere Ltd, thereby attracting less attention.

All our parcels are sent using plain packaging and there are no markings on the outside of the package that would indicate the nature of the type of product(s) within. We as a general rule do not put an invoice inside the package, just in case the package is opened in error by someone other than the specified recipient. All packages have the sender named as either Intellisphere or SE UK. By operating this policy we hope that customers can receive their orders without alerting unwanted attention.

Please Note: Any international orders shipped outside the EU will require inclusion of invoices together with the packed for Customs and Excise purposes.

Web log files

In common with most websites, the Spy Equipment UK website automatically logs certain information about every request sent to it. This information is used for system administration and for producing usage statistics. Summary statistics are extracted from this data and some of these may be made publicly available, but these do not include information from which individuals could be identified. Relevant subsets of this data may be used as part of investigations of computer misuse involving this site (see also our guidelines on use). Data may also on occasion be used to enable investigation of technical problems on the website. Otherwise logged information is not passed to any third party except if required by law.

Data protection statement

In using and submitting forms on this website you agree that Spy Equipment UK may use any personal data of yours that you supply through the forms. Spy Equipment UK respects your privacy and seeks to protect your personal data:

  • Spy Equipment UK will only collect and use your information to administer, support, improve and obtain feedback on its services
  • Spy Equipment UK also use this information to assess what Spy Equipment UK products and services may be of interest to you and to personalise our service and marketing
  • Spy Equipment UK may also contact you to obtain feedback on services and any improvements we can make to them you have the right to ask us at any time not to contact you by way of direct marketing
  • Spy Equipment UK will not disclose your personal data to any other organisations without your permission.

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