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We Want To Hear From You

The phrase ‘the customer is always right’ came into light for a valuable reason and we agree with this 100%. Customer voices are the key to achieving the best experience possible. This has lead us to want to hear from you. We want to learn about your experience with Spy Equipment UK and would like to invite you to leave us some feedback. No business should stop learning about the service they provide and we don’t intend to be one of them.

Did you know that a huge total of 78% of consumers have gone back on a transaction or not made an intended purchase because of a poor experience? That’s a large percentage so don’t remain silent because not only will we change this statistic but we will make improvements and expand on our level of service as well.

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With feedback, there’s absolutely nothing to lose but so much to gain. So let us take you through our feedback procedure and let you in on what you can gain as a result.

Top 5 Business Benefits From Feedback

  1. It shows us where improvement or expansion is needed.
  2. Feedback adds a sense of confidence to our services.
  3. It provides an actionable insight into our company.
  4. It means the team can keep learning and growing.
  5. Constant measures can be taken to make your experience with us the best possible.

Top 5 Customer Benefits From Feedback

  1. Action can and will be taken as a reply to your feedback.
  2. Other customer experiences will give you confidence in purchasing from us.
  3. It can be the deciding factor between what product to buy.
  4. Your voices will be heard and unlike many companies, we will reply to your feedback.
  5. You will leave our website feeling satisfied.

How to Leave us Your Feedback

For these benefits to take place the next step is to leave us your feedback. This can be done in a variety of ways, social media is one of them. Have you liked us on Facebook? Followed us on Twitter and LinkedIn? Not only can you give us feedback here but you can read what others have said prior to you.

Feedback can also be given via our website. On our contact page you can fill out an enquiry form which has the fields of name, email, telephone and message open for you to fill in. Your email and telephone details are required if you desire a quick response, perhaps you have a question or some queries? Of course, there is also access to our email address and telephone number if you wish to contact us this way.

If you don’t want to give feedback internally, there is also the option of leaving your comments on external reviewing websites. You can do this on www.reviews.co.uk and we will reply to your comments, questions and queries.

>>Take a look at our most recent feedback.

Over to you

If you are a returning customer, this may interest you. We have recently launched a ‘tell us your story’ page. As much as we want to hear about you online experience we are also greatly intrigued about your offline story and what happened next. What happened after your spy gear was delivered? How did you use your equipment? Was it successful in uncovering the truth? Your story may even be chosen for publishing so we’ll be in touch.

>>Tell us your story.

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We hope to hear from you soon and would like to take this opportunity to thank you for you amount of wonderful and quizzical feedback you have given us so far. Keep it coming rather than staying silent and let’s face it, we all like to speak our minds.

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